We do not accept cancelations on the day of the event. A $75.00 fee will be charge for cancelations on the same day of the event for ANY REASON. Customers must notify us by phone ( speak with a live representative) and email at least 24 hours prior to the event. If the customer paid a deposit , it will be not refundable but can still be used for future parties for a limit period of 1 year from the date of the canceled event. Failure to cancel in the time period indicated will result in a cancellation fee of $75.00 and no refund of the deposit paid. Deposit fee can be apply to any reservation previously re-scheduled (maximum 1 time) and then will be canceled. For Ponies, and Entertainners (as Face Painters, Balloon Twisters, Mascots and Attendants) there is no refund once the service has been provided.
30% cancelation fee (on the total amount of your order) applies in the case that our driver comes to the location of the party or event and customer cancels or any external reason(s) unrelated to the prevent us Parties N Fun Entertainment to complete equipment/service booked setup.