Unless the weather is so bad as to risk our equipment or when winds go really higher that jumps become unsafe, we leave the decision up to you, since your area might not be affected by weather conditions as much as other. Unfortunately, because our equipment is really heavy and our drivers work hard loading the heavy equipment into the truck, we no longer accept cancellations on the day of the party. Cancellations are only accept at least 1 day before the party by calling our office and talk to a live representative (please make sure to check our business hours). A fee of $75 will be charge in your card on file if you call on the day of the party to make a cancellation even if our driver didn’t come to you.
If our driver leaves the warehouse and comes to your house and you decide to cancel, you will get charged 30% of the total amount of your order. If you need to reschedule your party and we have availability for the same unit on your new date, we will be more than happy to make the changes for you. 😊 Deposits are not refundable, but it can be use for future parties, up to 1 year period from the day that you scheduled your party, so you will not loose your money with us! Thanks for your understanding!